Find the Best Chat Bot Builder for Your Business [Free & Paid]

Are you a business owner seeking to elevate your customer service game? Then finding the ideal chat bot builder for your business should be your next move.

Chatbots are available 24/7, never take a day off, and can handle multiple queries at once.

In this article, I’ll go over the 8 best chatbot builders, along with my top picks.

Top picks!

Table of Contents

The 8 Best Chatbot Builders in 2023

Flow XO

Capterra rating: 4/5

G2 rating: 4.2/5

Flow XO is a cloud-based chatbot creator that allows users to manage workflows and integrations between various online services and applications.

Its no-code chatbot builder is designed to simplify the process of automating repetitive tasks and streamlining business processes without the need for extensive coding or technical expertise.


Flow XO integrates with over 100 services, enabling you to automate your workflows and create chatbots that can handle various tasks, including Facebook, Twitter, and Google Sheets.


  • Flow XO’s Standard plan costs $19 a month and include 5,000 interactions, 15 bots or flows, and more.
  • But you can try Flow XO for free with 500 interactions, 5 bots or flows, and 2 weeks of logs.

Try Flow XO for free >>


Capterra rating: 4.6/5

G2 rating: 4.6/5

ManyChat is all about automation, making it perfect for businesses that need to manage a hefty load of customer inquiries.

It’s a breeze to use, and it speaks fluent ‘social media’, allowing smooth interactions with your audience across social platforms like Instagram, Facebook Messenger, and WhatsApp.


ManyChat offers integrations with over 1,000 apps and services, including HubSpot, Google Sheets, PayPal, Mailchimp, and Zapier, allowing you to connect your chatbots with their tools and systems, making it easier to manage customer interactions and automate workflows.


  • ManyChat offers a free plan with limited features, including up to 1,000 contacts and access to Instagram, Facebook Messenger, and WhatsApp .
  • Their paid plans start at $15 a month and include advanced automation, unlimited contacts, advanced analytics, custom branding, and more.

Try ManyChat for free >>


Capterra rating: 4.5/5

G2 rating: 4.2/5

Botsify likes to keep it simple and straightforward. It’s visual chatbot builder is designed for non-techies, so you can forget about coding nightmares. If you’re after a no-fuss solution to build AI-powered chatbots, Botsify is a solid pick.


Botsify integrates with a variety of platforms, including Facebook, Slack, and WordPress. These integrations allows you to create chatbots that can handle customer support, lead generation, and other tasks across multiple channels.


  • Their basic plan starts at $49/month and includes 2 chatbots with up to 5,000 users, 1 month of chat history, and more. Ideal for personal use or startups.
  • Their advanced plan starts at $149/month and includes 5 chatbots, unlimited users, and additional features such as WhatsApp integration and priority support.

Botsify offers a 14-day free trial on their basic plan.

Try Botsify for free >>


Capterra rating: 4.5/5

G2 rating: 4.7/5

Landbot focuses on turning website traffic into qualified meetings. If conversion rates keep you up at night, a good night’s sleep might just be a Drift chatbot away.


Landbot is a no-code chatbot builder that integrates with a variety of tools and services, including Zapier, Slack, Google Analytics, and Sendgrid.

These integrations enable you to automate your workflows and create chatbots that can handle tasks such as lead generation and customer support.


  • Landbot offers a free plan with basic features, including up to 100 chats per month and basic automation.
  • Their Starter plan costs $40/month and includes up to 500 chats per month, AI lead generation, and AB testing.
  • Their Pro plan starts at $100/month and includes 2.500 chats per month and additional features such as, lead scoring, advanced flow operations, custom branding, and priority support.

You can start with Landbot for free without a creditcard.

Try Landbot for free >>


Capterra rating: 4.7/5

G2 rating: 4.6/5

Tars prides itself on turning boring forms into conversational bots. If you’re looking to ramp up your lead generation game, Tars might be the bot for you.


Tars integrates with a number of popular tools and services, such as Zendesk, HubSpot, and Google Calendar. These integrations allow you to track and analyze their chatbot interactions, as well as automate tasks and workflows.


Tars offers three plans: Basic, Standard, and Suite.

  • All plans include the no-code chatbot builder, chatbot templates, analytics, and the possibility to deploy chatbots on WhatsApp or a chatbot widget on your website.
  • The Standard plan comes with additional features such as integration with systems and apps, team collaboration, live chat agent handoff, multilingual support, advanced analytics, and the ability to automate up to 60% of your workflow.
  • The Suite plan includes also WhatsApp campaigns and reports, user flow analytics, deployment on SMS, and payment integrations

Tars offers a 14-day free on all paid plans.

Try Tars for free >>


Capterra rating: 4.4/5

G2 rating: 4.4/5

Dialogflow is a Google-powered platform. If you’re aiming for intelligent, intuitive interactions with your customers, Dialogflow is your go-to. It’s as smart as it sounds, using machine learning to understand and respond to user inquiries swiftly and accurately.


Dialogflow with many popular platforms, such as Facebook Messenger, Slack, LINE, and Google Assistant. These integrations enable you to create chatbots that can handle complex conversations and tasks, such as booking appointments or ordering products.


  • Dialogflow’s pricing model operates on a monthly basis, and it takes into account the edition selected as well as the quantity of requests generated in that month.
  • For newbies, there is a generous $600 credit provided to enjoy a free trial of Dialogflow, which is automatically applied the first time Dialogflow is used and remains active for a duration of 12 months.

Try Dailogflow for free >>

Chatfuel – Best for Commerce Applications

Capterra rating: 4.3/5

G2 rating: 4.5/5

Chatfuel is a powerhouse for Facebook Messenger bots. It’s perfect if your audience hangs out on Facebook, helping you to engage them where they are most comfortable.


Chatfuel integrates with a variety of platforms, including Facebook, Instagram, YouTube, and Zapier.

With these integrations, you can create chatbots that can handle a wide range of tasks, from customer support to lead generation and sales.


  • Chatfuel offers a free chatbot builder for Facebook and Instagram with 50 conversations a month.
  • Paid plans start from 15$ a month for Facebook and Instagram with 500 conversations a month and $49 for a WhatsApp chatbot with 1000 conversations a month.

Try Chatfuel for free >>

How user-friendly and easy to use are chatbot builders?

Chatbot builders vary in terms of user-friendliness and ease of use. Some builders require coding knowledge, while others offer a drag-and-drop interface that makes it easy for anyone to create a chatbot.

Most chatbot builders offer tutorials and step-by-step guides to help users get started. These resources can be very helpful for those who are new to building chatbots.

Many chatbot builders also offer templates and pre-built chatbots that users can customize to fit their needs. This can save time and make the process of building a chatbot much easier.

However, it’s important to note that even the most user-friendly chatbot builders may require some level of technical knowledge or experience. It’s always a good idea to do some research and read reviews before choosing a chat bot builder.

Overall, the user-friendliness and ease of use of chatbot builders can vary widely. It’s important to choose a builder that fits your skill level and meets the needs of your business.

Important Factors to consider when choosing a chat bot builder

1. Functionality

Functionality defines what your chatbot can and can’t do. From answering FAQs to booking appointments, each chat bot builder offers a different set of capabilities.

So, it’s essential to choose one with the features that align with your business needs.

2. Integration

The power of a chat bot builder is significantly amplified by its ability to integrate with other tools.

A chatbot that seamlessly works with your CRM, email marketing software, or reservation system can save you a lot of time and effort.

3. User Experience

The user experience your chatbot offers can make or break your customer engagement.

A chat bot builder that allows you to create a chatbot with a human-like touch, responsive design, and easy navigation will keep your customers coming back.

4. Pricing

Lastly, an important factor to consider is pricing. Chatbot builders come in a wide range of prices, from free chatbot builders to expensive custom solutions.

Your budget and the value that the chatbot brings to your business should guide your choice.


How can I create my own chatbot?

Crafting your own chatbot doesn’t require a degree in computer science. In fact, a variety of easy-to-use chatbot builders exist to aid you in this process. Here are the steps to follow:

  1. Define Your Chatbot’s Purpose: What tasks will your chatbot perform? Sales support, customer service, or maybe scheduling appointments? Identify the purpose before moving forward.
  2. Choose a Chatbot Builder: Select a chatbot builder that fits your needs and budget – we’ll touch on some top-tier options later in this article.
  3. Design the Conversation Flow: Craft the dialogues your chatbot will have with users. Keep the chatbot conversations interactive and personal.
  4. Test Your Chatbot: Once your chatbot is ready, test it extensively to ensure that it functions as expected.
  5. Launch and Improve: After you’ve launched your chatbot, continue to improve it based on user feedback and performance analytics.

What is the easiest chatbot builder to use?

ManyChat is known for its intuitive interface and user-friendly design, making it one of the easiest chatbot builders to use, and it offers a free version that’s perfect for small businesses!

ManyChat allows you to build Facebook Messenger bots efficiently and effectively for marketing, sales, and support. It’s as easy as it gets!

Another great option is Botsify It provides a simple drag-and-drop builder to construct your chatbot workflows, which can make the process pretty straightforward. Also, they have a wealth of online resources to help you along the way.

What are bot builders?

Bot builders are platforms that allow you to create and program chatbots without needing extensive coding skills. They often use drag-and-drop interfaces, templates, and integrations to make the process easy and efficient.

How much does it cost to develop a chatbot?

The cost of a chatbot depends on a number of factors. This includes the complexity of the bot, the platform you’re using to build it, the features you want to include, and whether you’re going to build it yourself or hire an agency to do it for you.

Chatbot Complexity 

The more complex a chatbot is, the more it’s going to cost. A simple bot that answers FAQs will be much cheaper than a bot with advanced AI capabilities. So, what’s your chatbot’s purpose? Is it for customer service, sales, or something more advanced? The answer will impact your budget.

Chatbot Features

What features do you want your chatbot to have? Do you want it to answer questions? Book appointments? Provide product recommendations? Each feature you add will increase the cost.

Chatbot Platform 

Are you considering using a chatbot maker platform? Or, are you thinking about building it from scratch? The platform you choose can significantly affect the price.

  • Chatbot maker platforms: These are tools that help you build a bot without coding. They can be very cost-effective, especially for small businesses. But, they typically have monthly subscription fees.
  • Building from scratch: Here, you or a developer will code the bot from the ground up. This can be expensive, but it does give you total control over the bot’s functionality.

DIY vs. Hiring an Agency

Finally, are you building the bot yourself, or are you hiring an agency? If you’re equipped with the right tools and technical know-how, doing it yourself can save money.

But if you’re not tech-savvy, hiring an agency can save you time and potential headaches, although it can be pricier.

In conclusion, the cost of developing a chatbot can range anywhere from a few hundred dollars to tens of thousands of dollars. It all depends on your specific needs and resources.

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